Help
How to set Shtil up on a phone, TV and computer, and what to do when something goes wrong.
How to set up Shtil VPN on iPhone and iPadShtil on iPhone and iPad: the free Karing app from the App Store, the subscription link from the bot, one button in Karing. The first 7 days are free.How to install a VPN on an Android TV without a browserShtil on an Android TV or set-top box: the Downloader app and code 1943374, a file from your phone over Wi-Fi or a USB stick, 2 free hours at once.Why banks, Gosuslugi and marketplaces break under a VPNWhy a regular VPN makes your bank ask for confirmation and Gosuslugi refuse login, and how Shtil sends Russian sites directly and everything else through the VPN.Key or subscription link: what to move to a new deviceHow a single-line key differs from the Shtil subscription link, what to add on a new phone or computer and how many devices work together.A subscription link instead of a key: what it gives youThe Shtil subscription link: settings update by themselves, several routes to the server, the end date shows in the app, one link for all your devices.VPN speed dropped: what to check before contacting supportSpeed dropped with Shtil VPN: how to separate the VPN from your network, update the subscription, restart the connection and pick the mode on a computer.«Windows protected your PC»: what it is and what to pressThe blue «Windows protected your PC» window when installing Shtil: why it appears, which buttons to press and how to check the file if you are worried.macOS will not open an app from outside the App Store: what to pressWhy macOS refuses to open Shtil on the first launch and where the «Open Anyway» button is in the Privacy and Security settings.Which Shtil build to pick for a Mac: Apple or IntelHow to find your Mac's processor, which Shtil file to download, what happens if you pick the wrong build, and how Homebrew chooses for you.Why the app asks for VPN permission and what it opensWhat you allow the Shtil app on a phone, TV and computer: the «Connection request» window and administrator rights for the «All traffic» mode.How to remove the Shtil app completelyHow to remove Shtil from Windows, Mac and Android together with its settings: Scoop and Homebrew commands, folders left behind, and what happens to the subscription.How the Shtil app differs from Hiddify, Karing and HappThe Shtil app and the universal clients Hiddify, Karing, Happ: where the setup comes from, trial access without Telegram, updates, and where our subscription works.VLESS and Reality in plain wordsWhat VLESS and Reality mean in a VPN key: a light transport with nothing extra, a connection that looks like an ordinary site, and the sni, pbk, sid, fp and flow fields.What sing-box is and why the Shtil app is built on itsing-box in plain words: an open-source core that holds the VPN connection, splits routes and answers name lookups. Why Shtil is built on it.What goes into the Shtil app log and what does notThe Shtil app log: what it records, where it is stored, who can see it and how it helps support find a fault on your device.Why the Shtil app is the size it isWhat makes up the size of the Shtil app for phones and computers: the sing-box core and route lists inside, separate files for phones and TVs.