What goes into the Shtil app log and what does not

What is recorded

• Work events: connection on and off, settings applied, connection checks, errors.
• The app's own network requests: the new-version check and subscription updates.
• The core log: addresses of connections it handles. In effect, a list of sites and services your device contacted. Keep that in mind before sending the log to anyone.

Where it is stored

The log stays on the device itself, and the app removes old entries on its own.

On a computer it opens from the settings: «Diagnostics», tab «Log». Next to it is the «Connections» tab: which programs go through the VPN right now.

Who sees it

Only you. The app does not send the log to our server: it leaves the device only if you forward it to support yourself.

With the log, support sees the step where things stopped and answers faster.